/* ============================================================
   MCE Support Tickets — Frontend v4.0 CLEAN
   © 2026 MCE Agencia · mceagencia.com
   ============================================================ */

/* ── Tokens ─────────────────────────────────────────────── */
:root {
  --bg:        #F7F8FD;
  --surface:   #FFFFFF;
  --border:    #E2E8F0;
  --text:      #0F172A;
  --muted:     #64748B;
  --muted2:    #94A3B8;
  --accent:    #FFCE00;
  --accent-dk: #D4AB00;
  --dark:      #0D0D0D;
  --radius:    10px;
  --radius-lg: 14px;
  --shadow:    0 1px 3px rgba(0,0,0,.06),0 2px 12px rgba(0,0,0,.04);
  --shadow-md: 0 4px 24px rgba(0,0,0,.10);
  --font:      'Roboto',system-ui,-apple-system,sans-serif;
  --sw:        230px;
  --bnav:      68px;
  --hdr:       58px;
  --fs:        17px;
}

/* ── WP Theme Kill ──────────────────────────────────────── */
html.mce-page-active,
html.mce-page-active body {
  padding: 0 !important;
  margin: 0 !important;
  overflow: hidden !important;
  height: 100% !important;
}
html.mce-page-active .site-header,
html.mce-page-active #masthead,
html.mce-page-active header.header,
html.mce-page-active #site-header,
html.mce-page-active .site-branding,
html.mce-page-active .main-navigation,
html.mce-page-active nav.site-navigation,
html.mce-page-active .elementor-location-header,
html.mce-page-active .entry-header,
html.mce-page-active .page-header,
html.mce-page-active h1.entry-title,
html.mce-page-active h1.page-title { display: none !important; }
html.mce-page-active .entry-content,
html.mce-page-active .post-content,
html.mce-page-active .site-content,
html.mce-page-active #content,
html.mce-page-active #primary,
html.mce-page-active main.site-main,
html.mce-page-active article,
html.mce-page-active .elementor-widget-container,
html.mce-page-active .elementor-container,
html.mce-page-active .e-con-inner {
  padding: 0 !important;
  margin: 0 !important;
  max-width: 100% !important;
  width: 100% !important;
}

/* ── Base ─────────────────────────────────────────────── */
.mce-wrap, .mce-wrap * {
  box-sizing: border-box !important;
  font-family: var(--font) !important;
}
/* FULLSCREEN — covers entire viewport, no WP chrome visible */
.mce-wrap {
  position: fixed !important;
  top: 0 !important; left: 0 !important;
  right: 0 !important; bottom: 0 !important;
  width: 100% !important; height: 100% !important;
  z-index: 9990 !important;
  display: flex !important;
  flex-direction: column !important;
  background: var(--bg) !important;
  font-size: var(--fs) !important;
  color: var(--text) !important;
  -webkit-font-smoothing: antialiased !important;
  overflow: hidden !important;
  /* iOS notch / Dynamic Island safe area */
  padding-top: env(safe-area-inset-top) !important;
  padding-left: env(safe-area-inset-left) !important;
  padding-right: env(safe-area-inset-right) !important;
}

/* ── Header ────────────────────────────────────────────── */
.mce-header {
  height: var(--hdr) !important;
  flex-shrink: 0 !important;
  background: var(--surface) !important;
  border-bottom: 1px solid var(--border) !important;
  display: flex !important;
  align-items: center !important;
  justify-content: space-between !important;
  padding: 0 24px !important;
  z-index: 10 !important;
}
.mce-logo-mark {
  display: flex !important;
  align-items: center !important;
  gap: 8px !important;
  font-size: 15px !important;
  font-weight: 700 !important;
  color: var(--dark) !important;
  text-decoration: none !important;
}
.mce-logo-mark svg { color: var(--accent); flex-shrink: 0; }
.mce-logo-img {
  height: 44px !important;
  width: auto !important;
  max-width: 180px !important;
  display: block !important;
  object-fit: contain !important;
}
.mce-header-user {
  display: flex !important;
  align-items: center !important;
  gap: 8px !important;
  font-size: 13px !important;
  color: var(--muted) !important;
}
.mce-header-av {
  width: 32px !important; height: 32px !important;
  border-radius: 50% !important;
  background: var(--accent) !important; color: var(--dark) !important;
  display: flex !important; align-items: center !important; justify-content: center !important;
  font-size: 13px !important; font-weight: 700 !important;
  text-decoration: none !important; flex-shrink: 0 !important;
}

/* ── Auth pages ── centered card between header & footer ─ */
.mce-auth-wrap {
  flex: 1 1 0% !important;
  min-height: 0 !important;
  display: flex !important;
  flex-direction: column !important;
  overflow: visible !important;
}
.mce-auth-center {
  /* Grows to fill space, centers card vertically + horizontally */
  flex: 1 1 0% !important;
  min-height: 0 !important;
  display: flex !important;
  flex-direction: column !important;
  align-items: center !important;
  justify-content: center !important;
  padding: 24px 16px !important;
  overflow-y: auto !important;
}
.mce-auth-box {
  background: var(--surface) !important;
  border: 1px solid var(--border) !important;
  border-radius: var(--radius-lg) !important;
  padding: 36px 32px !important;
  width: 100% !important;
  max-width: 440px !important;
  box-shadow: var(--shadow-md) !important;
  /* Never grow beyond what's needed */
  flex-shrink: 0 !important;
}
.mce-auth-box--wide { max-width: 540px !important; }
.mce-auth-welcome {
  text-align: center !important;
  margin-bottom: 24px !important;
  padding-bottom: 22px !important;
  border-bottom: 1px solid var(--border) !important;
}
.mce-auth-welcome h2 { font-size: 18px !important; font-weight: 700 !important; margin: 0 0 8px !important; }
.mce-auth-welcome p  { font-size: 14px !important; color: var(--muted) !important; margin: 0 !important; line-height: 1.5 !important; }
.mce-auth-login-title { font-size: 16px !important; font-weight: 700 !important; margin: 0 0 16px !important; }
.mce-auth-foot { text-align: center !important; margin-top: 16px !important; font-size: 14px !important; color: var(--muted) !important; }
.mce-auth-foot a { color: var(--dark) !important; font-weight: 600 !important; text-decoration: none !important; }
.mce-auth-foot a:hover { text-decoration: underline !important; }
.mce-auth-box .mce-field { margin-bottom: 12px !important; }

/* Footer inside auth-wrap, always at bottom */
.mce-auth-wrap > .mce-footer {
  flex-shrink: 0 !important;
  display: block !important;
  visibility: visible !important;
  opacity: 1 !important;
}

/* ── Logged-in layout ──────────────────────────────────── */
.mce-body {
  flex: 1 1 0% !important;
  min-height: 0 !important;
  display: flex !important;
  overflow: hidden !important;
}

/* ── Sidebar ───────────────────────────────────────────── */
.mce-sidebar {
  width: var(--sw) !important;
  min-width: var(--sw) !important;
  flex-shrink: 0 !important;
  background: var(--dark) !important;
  display: flex !important;
  flex-direction: column !important;
  height: 100% !important;
  overflow: hidden !important;
}
.mce-sb-user {
  display: flex !important; align-items: center !important; gap: 10px !important;
  padding: 16px 14px !important;
  border-bottom: 1px solid rgba(255,255,255,.08) !important;
  flex-shrink: 0 !important;
}
.mce-sb-av {
  width: 34px !important; height: 34px !important; border-radius: 50% !important;
  background: var(--accent) !important; color: var(--dark) !important;
  display: flex !important; align-items: center !important; justify-content: center !important;
  font-size: 13px !important; font-weight: 700 !important; flex-shrink: 0 !important;
}
.mce-sb-info { min-width: 0 !important; }
.mce-sb-name  { display: block !important; font-size: 13px !important; font-weight: 600 !important; color: #fff !important; overflow: hidden !important; text-overflow: ellipsis !important; white-space: nowrap !important; }
.mce-sb-email { display: block !important; font-size: 11px !important; color: rgba(255,255,255,.4) !important; overflow: hidden !important; text-overflow: ellipsis !important; white-space: nowrap !important; }
.mce-sb-nav {
  flex: 1 1 0% !important;
  min-height: 0 !important;
  padding: 12px 8px !important;
  display: flex !important;
  flex-direction: column !important;
  gap: 1px !important;
  overflow-y: auto !important;
}
.mce-sb-label {
  font-size: 10px !important; text-transform: uppercase !important; letter-spacing: 1px !important;
  color: rgba(255,255,255,.25) !important; font-weight: 600 !important;
  padding: 6px 12px !important; display: block !important; flex-shrink: 0 !important;
}
.mce-sb-link {
  display: flex !important; align-items: center !important; gap: 10px !important;
  padding: 10px 12px !important; border-radius: 8px !important;
  font-size: 14px !important; font-weight: 500 !important;
  color: rgba(255,255,255,.55) !important; text-decoration: none !important;
  transition: all .15s !important; flex-shrink: 0 !important;
}
.mce-sb-link:hover { background: rgba(255,255,255,.07) !important; color: #fff !important; text-decoration: none !important; }
.mce-sb-link.act   { background: var(--accent) !important; color: var(--dark) !important; font-weight: 600 !important; }
.mce-sb-link svg { flex-shrink: 0; opacity: .7; }
.mce-sb-link.act svg, .mce-sb-link:hover svg { opacity: 1; }

/* Logout — always visible at bottom of sidebar */
.mce-sb-foot {
  flex-shrink: 0 !important;
  padding: 12px 8px 16px !important;
  border-top: 1px solid rgba(255,255,255,.12) !important;
  background: rgba(0,0,0,.3) !important;
}
.mce-sb-logout {
  display: flex !important; align-items: center !important; gap: 10px !important;
  padding: 11px 14px !important; border-radius: 8px !important;
  font-size: 14px !important; font-weight: 700 !important;
  color: #FFB3B3 !important;
  background: rgba(220,38,38,.15) !important;
  border: 1.5px solid rgba(220,38,38,.35) !important;
  cursor: pointer !important; font-family: var(--font) !important;
  width: 100% !important; text-align: left !important;
  transition: all .15s !important;
  text-transform: uppercase !important;
  letter-spacing: .5px !important;
}
.mce-sb-logout:hover { background: rgba(220,38,38,.28) !important; border-color: rgba(220,38,38,.6) !important; color: #fff !important; }
.mce-sb-logout svg { flex-shrink: 0; }

/* ── Main content area ─────────────────────────────────── */
.mce-main {
  flex: 1 1 0% !important;
  min-width: 0 !important;
  min-height: 0 !important;
  display: flex !important;
  flex-direction: column !important;
  overflow: hidden !important;
  background: var(--bg) !important;
}
.mce-main-scroll {
  flex: 1 1 0% !important;
  min-height: 0 !important;
  overflow-y: auto !important;
  padding: 28px 32px !important;
}

/* ── Footer ─────────────────────────────────────────────── */
.mce-footer {
  flex-shrink: 0 !important;
  text-align: center !important;
  padding: 10px 24px !important;
  font-size: 12px !important;
  color: var(--muted2) !important;
  border-top: 1px solid var(--border) !important;
  background: var(--bg) !important;
}

/* ── Mobile bottom nav ─────────────────────────────────── */
.mce-bnav {
  display: none !important;
  position: fixed !important;
  bottom: 0 !important; left: 0 !important; right: 0 !important;
  height: calc(var(--bnav) + env(safe-area-inset-bottom)) !important;
  padding-bottom: env(safe-area-inset-bottom) !important;
  background: var(--dark) !important;
  border-top: 1px solid rgba(255,255,255,.1) !important;
  z-index: 9999 !important;
  align-items: stretch !important;
  justify-content: space-around !important;
  padding-left: 2px !important;
  padding-right: 2px !important;
}
.mce-bnav-link {
  display: flex !important; flex-direction: column !important;
  align-items: center !important; justify-content: center !important;
  gap: 4px !important; flex: 1 !important;
  text-decoration: none !important; color: rgba(255,255,255,.5) !important;
  font-size: 10px !important; font-weight: 600 !important;
  padding: 6px 2px !important;
  background: none !important; border: none !important; cursor: pointer !important;
  font-family: var(--font) !important; transition: color .15s !important;
  line-height: 1 !important;
}
.mce-bnav-link svg { width: 22px !important; height: 22px !important; flex-shrink: 0; }
.mce-bnav-link.act   { color: var(--accent) !important; }
.mce-bnav-link:hover { color: #fff !important; }

/* ── Page header ────────────────────────────────────────── */
.mce-page-hdr {
  display: flex !important; align-items: flex-start !important;
  justify-content: space-between !important; gap: 12px !important;
  margin-bottom: 22px !important; flex-wrap: wrap !important;
}
.mce-page-title { font-size: 20px !important; font-weight: 700 !important; margin: 0 0 3px !important; }
.mce-page-sub   { font-size: 14px !important; color: var(--muted) !important; margin: 0 !important; }

/* ── Stat cards ─────────────────────────────────────────── */
.mce-stats {
  display: grid !important;
  grid-template-columns: repeat(3,1fr) !important;
  gap: 14px !important;
  margin-bottom: 24px !important;
}
.mce-stat {
  background: var(--surface) !important; border: 1px solid var(--border) !important;
  border-radius: var(--radius-lg) !important; padding: 18px 16px !important;
  display: flex !important; align-items: center !important; gap: 14px !important;
  box-shadow: var(--shadow) !important;
}
.mce-stat-ico { width: 42px !important; height: 42px !important; border-radius: 10px !important; display: flex !important; align-items: center !important; justify-content: center !important; flex-shrink: 0 !important; }
.mce-stat-ico--o { background: #FEF3C7 !important; color: #D97706 !important; }
.mce-stat-ico--c { background: #D1FAE5 !important; color: #059669 !important; }
.mce-stat-ico--t { background: #EEF2FF !important; color: #6366F1 !important; }
.mce-stat-num { display: block !important; font-size: 26px !important; font-weight: 700 !important; line-height: 1 !important; }
.mce-stat-lbl { display: block !important; font-size: 13px !important; color: var(--muted) !important; margin-top: 3px !important; }

/* ── Ticket cards ───────────────────────────────────────── */
.mce-tlist { display: flex !important; flex-direction: column !important; gap: 8px !important; }
.mce-tcard {
  display: flex !important; align-items: center !important; justify-content: space-between !important;
  gap: 14px !important; background: var(--surface) !important; border: 1px solid var(--border) !important;
  border-radius: var(--radius-lg) !important; padding: 15px 18px !important;
  text-decoration: none !important; color: inherit !important; box-shadow: var(--shadow) !important;
  transition: border-color .2s,box-shadow .2s !important;
}
.mce-tcard:hover { border-color: var(--accent) !important; box-shadow: 0 0 0 3px rgba(255,206,0,.15) !important; text-decoration: none !important; color: inherit !important; }
.mce-tc-l  { min-width: 0 !important; flex: 1 !important; }
.mce-tc-r  { display: flex !important; flex-direction: column !important; align-items: flex-end !important; gap: 5px !important; flex-shrink: 0 !important; }
.mce-tc-code { display: inline-block !important; font-family: monospace !important; font-size: 11px !important; font-weight: 600 !important; background: var(--bg) !important; color: var(--muted) !important; border: 1px solid var(--border) !important; padding: 2px 7px !important; border-radius: 4px !important; margin-bottom: 5px !important; }
.mce-tc-sub { display: block !important; font-size: 15px !important; font-weight: 600 !important; overflow: hidden !important; text-overflow: ellipsis !important; white-space: nowrap !important; margin-bottom: 4px !important; color: var(--text) !important; }
.mce-tc-meta { display: flex !important; align-items: center !important; gap: 6px !important; font-size: 12px !important; color: var(--muted) !important; flex-wrap: wrap !important; }
.mce-tc-meta svg { opacity: .5; flex-shrink: 0; }
.mce-badge { display: inline-block !important; padding: 4px 10px !important; border-radius: 20px !important; font-size: 12px !important; font-weight: 600 !important; color: #fff !important; background: var(--badge-bg,#888) !important; white-space: nowrap !important; }
.mce-prio  { display: inline-block !important; padding: 3px 8px !important; border-radius: 4px !important; font-size: 11px !important; font-weight: 700 !important; background: var(--pri-bg,#aaa) !important; color: #fff !important; white-space: nowrap !important; }

/* ── Section header ─────────────────────────────────────── */
.mce-sec-hdr { display: flex !important; align-items: center !important; justify-content: space-between !important; margin-bottom: 12px !important; }
.mce-sec-title { font-size: 11px !important; font-weight: 600 !important; color: var(--muted) !important; text-transform: uppercase !important; letter-spacing: .8px !important; margin: 0 !important; }
.mce-see-all { font-size: 13px !important; color: var(--muted) !important; text-decoration: none !important; }
.mce-see-all:hover { color: var(--dark) !important; }

/* ── Filters ─────────────────────────────────────────────── */
.mce-filters {
  display: flex !important; gap: 3px !important;
  background: var(--surface) !important; border: 1px solid var(--border) !important;
  border-radius: var(--radius) !important; padding: 4px !important;
  margin-bottom: 16px !important; overflow-x: auto !important;
  max-width: 100% !important; flex-wrap: nowrap !important;
}
.mce-ftab { padding: 6px 14px !important; border-radius: 6px !important; font-size: 13px !important; font-weight: 500 !important; text-decoration: none !important; color: var(--muted) !important; transition: all .15s !important; white-space: nowrap !important; }
.mce-ftab:hover { color: var(--text) !important; background: var(--bg) !important; }
.mce-ftab.act   { background: var(--dark) !important; color: #fff !important; }

/* ── Cards & Forms ──────────────────────────────────────── */
.mce-card { background: var(--surface) !important; border: 1px solid var(--border) !important; border-radius: var(--radius-lg) !important; padding: 24px !important; box-shadow: var(--shadow) !important; margin-bottom: 14px !important; }
.mce-divider { border-top: 1px solid var(--border) !important; padding-top: 16px !important; margin: 14px 0 !important; font-size: 13px !important; color: var(--muted) !important; font-weight: 500 !important; }
.mce-actions { display: flex !important; gap: 10px !important; flex-wrap: wrap !important; margin-top: 18px !important; }
.mce-grid2 { display: grid !important; grid-template-columns: 1fr 1fr !important; gap: 14px !important; margin-bottom: 14px !important; }
.mce-full  { grid-column: 1 / -1 !important; }
.mce-field { display: flex !important; flex-direction: column !important; gap: 5px !important; }
.mce-field label { font-size: 13px !important; font-weight: 600 !important; color: #374151 !important; }
.mce-field .req  { color: #EF4444 !important; margin-left: 2px !important; }
.mce-field input,.mce-field select,.mce-field textarea {
  display: block !important; width: 100% !important; padding: 10px 13px !important;
  border: 1.5px solid var(--border) !important; border-radius: 8px !important;
  font-size: var(--fs) !important; font-family: var(--font) !important; color: var(--text) !important;
  background: var(--bg) !important; transition: border-color .2s !important;
  -webkit-appearance: none !important; appearance: none !important;
}
.mce-field select  { -webkit-appearance: auto !important; appearance: auto !important; }
.mce-field textarea { min-height: 100px !important; resize: vertical !important; }
.mce-field input:focus,.mce-field select:focus,.mce-field textarea:focus {
  outline: none !important; border-color: var(--accent) !important;
  box-shadow: 0 0 0 3px rgba(255,206,0,.2) !important; background: #fff !important;
}
.mce-field input:disabled { background: #F1F5F9 !important; color: var(--muted) !important; cursor: not-allowed !important; }
.mce-file-drop { display: flex !important; align-items: center !important; gap: 10px !important; border: 2px dashed var(--border) !important; border-radius: 9px !important; padding: 16px !important; cursor: pointer !important; color: var(--muted) !important; font-size: 14px !important; background: var(--bg) !important; transition: border-color .2s !important; }
.mce-file-drop:hover { border-color: var(--accent) !important; background: #FFFDE7 !important; }
.mce-captcha { display: flex !important; align-items: center !important; gap: 10px !important; background: var(--bg) !important; border: 1px solid var(--border) !important; border-radius: 8px !important; padding: 11px 14px !important; font-size: 15px !important; font-weight: 500 !important; margin-bottom: 16px !important; flex-wrap: wrap !important; }
.mce-captcha-in { width: 68px !important; text-align: center !important; padding: 7px 8px !important; border: 1.5px solid var(--border) !important; border-radius: 7px !important; font-size: 16px !important; font-weight: 700 !important; background: #fff !important; }
.mce-captcha-in:focus { outline: none !important; border-color: var(--accent) !important; box-shadow: 0 0 0 3px rgba(255,206,0,.2) !important; }

/* ── Buttons ─────────────────────────────────────────────── */
.mce-btn { display: inline-flex !important; align-items: center !important; justify-content: center !important; gap: 7px !important; padding: 10px 20px !important; border-radius: 8px !important; font-size: 15px !important; font-weight: 600 !important; cursor: pointer !important; border: none !important; text-decoration: none !important; font-family: var(--font) !important; line-height: 1 !important; transition: all .2s !important; white-space: nowrap !important; }
.mce-btn-primary       { background: var(--accent) !important; color: var(--dark) !important; }
.mce-btn-primary:hover { background: var(--accent-dk) !important; color: var(--dark) !important; }
.mce-btn-dark          { background: var(--dark) !important; color: #fff !important; }
.mce-btn-dark:hover    { background: #1f2937 !important; color: #fff !important; }
.mce-btn-ghost         { background: transparent !important; border: 1.5px solid var(--border) !important; color: var(--muted) !important; }
.mce-btn-ghost:hover   { border-color: var(--dark) !important; color: var(--text) !important; }
.mce-btn-sm    { padding: 7px 14px !important; font-size: 13px !important; }
.mce-btn-block { width: 100% !important; }

/* ── Alerts ─────────────────────────────────────────────── */
.mce-alert { display: flex !important; align-items: flex-start !important; gap: 8px !important; padding: 11px 14px !important; border-radius: var(--radius) !important; font-size: 14px !important; font-weight: 500 !important; margin-bottom: 14px !important; }
.mce-ok  { background: #ECFDF5 !important; color: #065F46 !important; border: 1px solid #A7F3D0 !important; }
.mce-err { background: #FEF2F2 !important; color: #991B1B !important; border: 1px solid #FECACA !important; }

/* ── Empty state ─────────────────────────────────────────── */
.mce-empty { display: flex !important; flex-direction: column !important; align-items: center !important; text-align: center !important; padding: 48px 24px !important; background: var(--surface) !important; border: 1px solid var(--border) !important; border-radius: var(--radius-lg) !important; box-shadow: var(--shadow) !important; }
.mce-empty-ico { width: 60px !important; height: 60px !important; border-radius: 16px !important; background: var(--bg) !important; color: var(--muted2) !important; display: flex !important; align-items: center !important; justify-content: center !important; margin-bottom: 14px !important; }
.mce-empty h3 { font-size: 16px !important; font-weight: 600 !important; margin: 0 0 6px !important; }
.mce-empty p  { font-size: 14px !important; color: var(--muted) !important; margin: 0 0 18px !important; }

/* ── Ticket view ─────────────────────────────────────────── */
.mce-back { display: inline-flex !important; align-items: center !important; gap: 6px !important; font-size: 14px !important; color: var(--muted) !important; text-decoration: none !important; margin-bottom: 14px !important; }
.mce-back:hover { color: var(--text) !important; }
.mce-t-hdr { background: var(--surface) !important; border: 1px solid var(--border) !important; border-radius: var(--radius-lg) !important; padding: 18px 20px !important; margin-bottom: 14px !important; box-shadow: var(--shadow) !important; }
.mce-t-top   { display: flex !important; align-items: center !important; gap: 10px !important; margin-bottom: 8px !important; flex-wrap: wrap !important; }
.mce-t-title { font-size: 18px !important; font-weight: 700 !important; margin: 0 0 8px !important; }
.mce-t-meta  { display: flex !important; align-items: center !important; gap: 10px !important; font-size: 13px !important; color: var(--muted) !important; flex-wrap: wrap !important; }
.mce-convo { display: flex !important; flex-direction: column !important; gap: 12px !important; margin-bottom: 18px !important; }
.mce-msg { display: flex !important; gap: 10px !important; align-items: flex-start !important; }
.mce-msg--me { flex-direction: row-reverse !important; }
.mce-msg-av { width: 32px !important; height: 32px !important; border-radius: 50% !important; flex-shrink: 0 !important; display: flex !important; align-items: center !important; justify-content: center !important; font-size: 12px !important; font-weight: 700 !important; }
.mce-msg--sp .mce-msg-av { background: var(--dark) !important; color: var(--accent) !important; }
.mce-msg--me .mce-msg-av { background: var(--accent) !important; color: var(--dark) !important; }
.mce-msg-bub { max-width: 70% !important; }
.mce-msg-top { display: flex !important; align-items: center !important; gap: 8px !important; margin-bottom: 4px !important; }
.mce-msg-top strong { font-size: 13px !important; font-weight: 600 !important; }
.mce-msg-top time { font-size: 11px !important; color: var(--muted2) !important; }
.mce-msg-body { background: var(--surface) !important; border: 1px solid var(--border) !important; border-radius: var(--radius-lg) !important; padding: 12px 16px !important; font-size: 15px !important; line-height: 1.65 !important; box-shadow: var(--shadow) !important; }
.mce-msg--me .mce-msg-body { background: var(--dark) !important; color: #fff !important; border-color: var(--dark) !important; }
.mce-reply-card { background: var(--surface) !important; border: 1px solid var(--border) !important; border-radius: var(--radius-lg) !important; padding: 18px 20px !important; box-shadow: var(--shadow) !important; }
.mce-reply-card h3 { font-size: 14px !important; font-weight: 600 !important; margin: 0 0 10px !important; }
.mce-reply-ta { display: block !important; width: 100% !important; min-height: 100px !important; border: 1.5px solid var(--border) !important; border-radius: 8px !important; padding: 10px 12px !important; font-size: 15px !important; font-family: var(--font) !important; color: var(--text) !important; resize: vertical !important; background: var(--bg) !important; }
.mce-reply-ta:focus { outline: none !important; border-color: var(--accent) !important; box-shadow: 0 0 0 3px rgba(255,206,0,.18) !important; }
.mce-closed-msg { display: flex !important; align-items: center !important; gap: 8px !important; background: #F0FDF4 !important; color: #166534 !important; border: 1px solid #BBF7D0 !important; border-radius: var(--radius) !important; padding: 12px 16px !important; font-size: 14px !important; }

/* ── Profile ─────────────────────────────────────────────── */
.mce-prof-hero { display: flex !important; align-items: center !important; gap: 14px !important; margin-bottom: 20px !important; flex-wrap: wrap !important; }
.mce-prof-av { width: 54px !important; height: 54px !important; border-radius: 50% !important; background: var(--accent) !important; color: var(--dark) !important; display: flex !important; align-items: center !important; justify-content: center !important; font-size: 20px !important; font-weight: 700 !important; flex-shrink: 0 !important; }
.mce-prof-name  { font-size: 17px !important; font-weight: 700 !important; }
.mce-prof-email { font-size: 14px !important; color: var(--muted) !important; }
.mce-prof-since { font-size: 12px !important; color: var(--muted2) !important; margin-top: 3px !important; }

/* ── Check status ────────────────────────────────────────── */
.mce-sr { background: var(--surface) !important; border: 1px solid var(--border) !important; border-radius: var(--radius-lg) !important; padding: 20px 22px !important; margin-top: 14px !important; box-shadow: var(--shadow) !important; }
.mce-sr-top  { display: flex !important; justify-content: space-between !important; align-items: flex-start !important; gap: 10px !important; margin-bottom: 14px !important; flex-wrap: wrap !important; }
.mce-sr-grid { display: grid !important; grid-template-columns: 1fr 1fr !important; gap: 12px !important; border-top: 1px solid var(--border) !important; padding-top: 14px !important; }
.mce-sr-item label { display: block !important; font-size: 10px !important; text-transform: uppercase !important; letter-spacing: .6px !important; color: var(--muted2) !important; font-weight: 600 !important; margin-bottom: 3px !important; }
.mce-sr-item strong { font-size: 14px !important; }
.mce-sr-foot { margin-top: 14px !important; padding-top: 12px !important; border-top: 1px solid var(--border) !important; }

/* ═══════════════════════════════════════════════════════════
   RESPONSIVE ≤ 700px
   ═══════════════════════════════════════════════════════════ */
@media (max-width: 700px) {
  :root { --fs: 16px; --hdr: 52px; }

  .mce-sidebar { display: none !important; }
  .mce-bnav    { display: flex !important; }

  .mce-header  { padding: 0 14px !important; }
  .mce-logo-img { height: 36px !important; }

  /* Scroll happens inside main-scroll, not on body */
  .mce-main-scroll { padding: 16px 14px calc(var(--bnav) + 20px) !important; }

  /* Footer above bottom nav */
  .mce-footer { padding-bottom: 12px !important; }
  .mce-auth-wrap > .mce-footer { margin-bottom: var(--bnav) !important; }

  /* Auth box compact */
  .mce-auth-box { padding: 24px 18px !important; max-height: none !important; }
  .mce-auth-center { padding: 16px 14px !important; }

  /* Stats */
  .mce-stats { grid-template-columns: repeat(3,1fr) !important; gap: 8px !important; }
  .mce-stat  { flex-direction: column !important; align-items: flex-start !important; padding: 12px 10px !important; gap: 8px !important; }
  .mce-stat-ico { width: 34px !important; height: 34px !important; }
  .mce-stat-num  { font-size: 22px !important; }

  /* Tickets */
  .mce-tcard  { align-items: flex-start !important; }
  .mce-tc-r   { flex-direction: row !important; flex-wrap: wrap !important; align-items: center !important; }
  .mce-tc-sub { white-space: normal !important; }
  .mce-msg-bub { max-width: 88% !important; }

  /* Forms */
  .mce-grid2     { grid-template-columns: 1fr !important; }
  .mce-card      { padding: 16px !important; }
  .mce-page-hdr  { flex-direction: column !important; align-items: stretch !important; }
  .mce-page-hdr .mce-btn { width: 100% !important; }
}
@media (max-width: 400px) {
  .mce-stats { grid-template-columns: 1fr 1fr !important; }
  .mce-stat:last-child { flex-direction: row !important; }
}